JACKSONVILLE, Fla. (November 3, 2014) - Glass Doctor® of Jacksonville received validation from the Auto Glass Safety Council (AGSC) after undergoing a validation process required by all registered members of the AGSC.
The AGSC is a not-for-profit organization dedicated to the safe replacement of auto glass. They are the definitive authority on safe auto glass installation practices and are responsible for North America’s only auto glass replacement standard, the Auto Glass Replacement Safety Standard (AGRSS). Registered members of the AGSC are committed to the highest standard of quality and the strongest commitment to safety.
What separates AGSC is the validation process that all members must undergo. Registered members go through a random periodic third-party inspection of their company, personnel and procedures.
“Glass Doctor of Jacksonville is committed to providing the best glass service experience and receiving this validation shows we are doing just that,” said Bob Rogers, owner of Glass Doctor of Jacksonville. “We will continue to provide excellent customer service in line with our certification.”
During the validation, the validators verify the location’s actions and answers coincide with the AGRSS and the location’s adhesive manufacturer’s instructions. A typical validation includes a five minute opening meeting, a separate observation and interview of each person that installs auto glass, a review of historical records, a review of the material storage area, time for the validator to complete paperwork and a closing meeting.
The validation process is about the safety of the public and doing the job right the first time. All glass shops are not equal, and many are not members of the AGSC and do not have a standard for installation. The AGRSS sets the standard, and holds companies accountable for their work.