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Windshield Repair and Replacement

If your vehicle has recently encountered windshield damage, you may be wondering whether repair or replacement is necessary. While Glass Doctor® can repair most chipped windshields, cracks typically longer than three inches indicate an immediate need for windshield replacement in order to protect the structural integrity of your car and the safety of its occupants.

To decide if your best option is windshield repair or replacement, Glass Doctor considers a few factors.

  • Size: Though there are a few exceptions, chips larger than 3/8 inch and cracks more than three inches long generally require windshield replacement.
  • Location: Cracks that have splintered to the edge of the windshield typically require replacement due to their tendency to spread. Chips or cracks directly in your line of vision require replacement as well, as a repair often does not cure clearly, leaving a slight outline in the repair area.
  • Timespan: The longer you leave chips and cracks unaddressed, the more likely dirt will build up making it difficult to perform a successful repair, and requiring a replacement.

Glass Doctor works with all major insurance carriers, handling the insurance filing for you. It is advisable to contact your local agent to verify coverage before having your windshield repaired or replaced.

Don’t let a crack in your windshield threaten the safety of your family. Contact Glass Doctor today. Our auto glass specialists have the skills and experience necessary to determine your windshield replacement and repair needs.

Windshield Repair

Windshield repair is an inexpensive alternative to windshield replacement that can stop chips and cracks from spreading.

Glass Doctor recommends repair over replacement because:

  • Convenience: Glass Doctor specialists typically perform windshield repairs within an hour.
  • Inexpensive: Windshield repair is far more economical than replacing the whole windshield.
  • Insurance Advantages: Because of the economic advantages of repair vs. replacement, many insurance companies will waive your deductible and pay for the windshield repair.
  • Environmentally Responsible: Repairing your windshield keeps your old glass out of a landfill, where it will stay forever.

To properly repair your windshield, Glass Doctor specialists remove debris from the impacted area, sometimes using a drill to create a clean passageway for the repair resin. A special resin is then injected into the damaged area using a tool that attaches to the surface of the glass. After injection, the resin is cured and polished to a clear finish.

Windshield Replacement

Timely windshield replacement is essential to your safety. According to the Auto Glass Safety Council, a windshield makes up to 60% of the structural integrity in a rollover accident, although the percentage varies depending of the car's make and model. Glass Doctor performs a series of steps to ensure the proper replacement of your windshield.

  • The windshield is carefully removed to avoid damage to the paint and bonding surface, which can cause leaks and corrosion.
  • A windshield matching the OEM (original equipment manufacturer) quality is selected for installation. 
  • Only Auto Glass Safety Council (AGSC) approved adhesives are applied to cars during the windshield replacement.
  • The new windshield is replaced following procedures recommended by the AGSC. The recommended one hour drive-away time for passenger safety is then observed, allowing the adhesive to cure for safe driveaway time.
  • We review our G12® Road Hazard Guarantee, which states if your new windshield is damaged within 12 months, we will repair chips and cracks free of charge. If the windshield is broken beyond repair, Glass Doctor will replace the glass for free.